A2P 10DLC approval is the only thing that takes real time — and that's the carriers, not us. Once you're approved, your agent is configured, trained, and live in minutes. Here's exactly how each piece comes together.
Fill out a short form with your company info, FAQs, and the kinds of questions your customers actually ask. Public details train your agent; private details stay locked down for compliance.
Pick a workflow type — SMS follow-up, embedded web chat, or customer support. Give the agent a name, persona, and plain-English instructions. Upload PDFs of your scripts, FAQs, or pricing sheets to fill in the gaps.
Paste a single script tag on your site, share your dedicated SMS number, or import a contact list. From the dashboard, every conversation flows through in real time — and the team gets paged the moment a human is needed.
Point Bridgeway at your website and we'll scan it, distill it, and hand a structured knowledge base to your AI agent. Augment it with PDFs, product sheets, and internal docs so the agent has the same context your best human rep would.
Verify your domain with one DNS record, click Build knowledge base, and the agent reads up to 50 pages of your site — products, pricing, FAQs, policies — and keeps them in context on every reply.
Drop in product catalogs, technical manuals, internal pricing sheets, or anything else the public site doesn't show. Your agent treats uploads as first-class knowledge — quoting from them when asked.
30-minute demo. No commitment. We'll show you exactly how Bridgeway fits.
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